{"title":"Refund \u0026 Return Policy","description":"\u003ch3 data-path-to-node=\"5\"\u003e1. Our Quality Commitment\u003c\/h3\u003e\n\u003cp data-path-to-node=\"6\"\u003eAt \u003cb data-path-to-node=\"6\" data-index-in-node=\"3\"\u003eTouch me\u003c\/b\u003e (operated by \u003cb data-path-to-node=\"6\" data-index-in-node=\"25\"\u003eHS SIYAM LLC\u003c\/b\u003e), we take pride in the excellence of our products. Each item is rigorously inspected by our Product Specialists before shipment to ensure it meets our \u003cb data-path-to-node=\"6\" data-index-in-node=\"189\"\u003e100% Quality, Safety, and Long-Lasting standards\u003c\/b\u003e. We guarantee that our products are durable and crafted with premium materials.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"7\"\u003e2. Returns \u0026amp; Eligibility (Strict Policy)\u003c\/h3\u003e\n\u003cp data-path-to-node=\"8\"\u003eWe offer a \u003cb data-path-to-node=\"8\" data-index-in-node=\"11\"\u003e30-day return window\u003c\/b\u003e, but it is strictly for \u003cb data-path-to-node=\"8\" data-index-in-node=\"56\"\u003eUnused and New products\u003c\/b\u003e. To be eligible for a return:\u003c\/p\u003e\n\u003cul data-path-to-node=\"9\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,0,0\"\u003eThe product must be in its original, brand-new condition.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,1,0\"\u003eAll tags, stamps, and protective seals must be intact and must not be removed or tampered with.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,2,0\"\u003eThe item must be in its original packaging.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"9,3,0\"\u003e\u003cb data-path-to-node=\"9,3,0\" data-index-in-node=\"0\"\u003eUsed products are NOT eligible for return\u003c\/b\u003e. If the product shows any signs of wear, damage, or use after being in your possession, the return request will be denied.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"10\"\u003e3. Immediate Notification Requirement\u003c\/h3\u003e\n\u003cp data-path-to-node=\"11\"\u003eIf you are not satisfied with your purchase, you must inform us \u003cb data-path-to-node=\"11\" data-index-in-node=\"64\"\u003eimmediately upon receiving the product\u003c\/b\u003e. We expect our customers to check the product quality as soon as it is delivered. Any delay in reporting dissatisfaction may affect your eligibility for a return.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"12\"\u003e4. Damages and Issues\u003c\/h3\u003e\n\u003cp data-path-to-node=\"13\"\u003ePlease inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, \u003cb data-path-to-node=\"13\" data-index-in-node=\"111\"\u003econtact us instantly\u003c\/b\u003e with photographic evidence so that we can evaluate the issue and make it right.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"14\"\u003e5. How to Start a Return\u003c\/h3\u003e\n\u003cp data-path-to-node=\"15\"\u003eTo initiate a return, contact our support team at \u003cb data-path-to-node=\"15\" data-index-in-node=\"50\"\u003ebusiness@hssiyamllc.com\u003c\/b\u003e. If your return is accepted, we will provide instructions on how and where to send your package.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"16\"\u003e6. Refunds \u0026amp; Processing\u003c\/h3\u003e\n\u003cp data-path-to-node=\"17\"\u003eOnce we receive and inspect your return, we will notify you of the approval. Approved refunds are processed within \u003cb data-path-to-node=\"17\" data-index-in-node=\"115\"\u003e7-10 business days\u003c\/b\u003e and sent back to your original payment method.\u003c\/p\u003e","products":[],"url":"https:\/\/hssiyam.com\/collections\/refund-return-policy.oembed","provider":"hssiyam","version":"1.0","type":"link"}